These days, almost anywhere you go, customer service is not what it used to be. We strive to maintain old-fashioned customer service standards utilizing modern technology.
We are committed to promptly returning phone calls and emails within business hours; and delivering completed analysis reports as promised, barring any unforeseen circumstances.
We understand that our clients may have deadlines that they are working under. In order to assist them in meeting their timelines, we offer Next Day, 2-3 Day or 4-6 Day rush analysis service for nominal fees. We also do sub-contractor analysis for other laboratories,assisting them with either full analytical services, as a back-up, or analysis verification. Some of our Assay Services and sample submittal info is listed here.
*Reports and results are solely based upon the sample/s submitted by the customer. Reports are for the exclusive use of the client to whom it is addressed and upon the condition that the client assumes all liability for the further distribution of any report or its contents.